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Wise Wolves Help Ray America Inc. Scale Sales and Service Operations
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Ray America Inc. was struggling to scale their U.S.-based sales and service operations. Sales, customer service, and field service weren’t collaborating effectively. As a result, customer experience suffered, customer churn increased, and costs were rising. Ray America needed a way to break down operational silos, replace manual processes, and leverage their customer data. 

CLIENT NAME
Ray America Inc.
INDUSTRY
Healthcare & Life Sciences
PROJECT LENGTH
5-7 Months
TEAM SIZE
3
TECHNOLOGIES
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Ray America Inc. is a market leader in the dental & medical industry, providing x-ray imaging solutions. Their digital treatment solutions allow Ray America Inc. to be there from a patient’s diagnosis to treatment. Ray America Inc. is dedicated to making a better world by providing reliable, innovative x-ray imaging solutions.
Ray America Inc. Culture
Client needed his process to be streamlined, communication between departments was not fluid and the way they followed the pipeline was not up to date or hard to update. Also, managing prices for different clients was more complicated than it should have been.
Why Now
Our excellent reputation at Wise Wolves Consultancy of working with Sales Cloud, Service Cloud and Field Service Lightning. Also our ability to prioritize client needs in order to complete projects in a timely, professional manner.
Other Things to Note
Ray America Inc. continues to work with Wise Wolves to enhance their Salesforce experience.
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The Project

Ray America Inc. partnered with Wise Wolves to implement Salesforce, transforming their customer experience and driving growth.

TEAM
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Sinhue Vargas
Developer
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Ayodeji Oye
Consulting Team Business Leader
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Michael Vukovich
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Story By Brightr