Ray America Inc. was struggling to scale their U.S.-based sales and service operations. Sales, customer service, and field service weren’t collaborating effectively. As a result, customer experience suffered, customer churn increased, and costs were rising. Ray America needed a way to break down operational silos, replace manual processes, and leverage their customer data.
Ray America Inc. partnered with Wise Wolves to implement Salesforce, transforming their customer experience and driving growth.