As the company grows, Clarity Guardians needs an increasingly more organized, efficient way to assign patients a Guardian with the right skillset who is available when, and where, the patient is in need.
Clarity Guardians was looking for a way to manage their team of Guardians who visit patients in the field. They were interested in leveraging technology to automate some back office tasks and coordinate with front office scheduling, to reduce costly mistakes, add integrity to audit trails, and enable their front office teams to handle a greater case load.
Business Objectives:
Record & get visibility into visit summaries to better understand on-site activity and improve audit trail.
Improve assignment of Guardians by matching skills, distance, and availability - in an efficient way.
Reduce manual data entry and save time on tasks.
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